DELIVERY AND SHIPPING

Welcome to veloxcart.shop. To ensure you have a clear understanding of the delivery process for our garden rakes and related gardening tools, please carefully read the following Shipping and Delivery Terms before placing an order. By completing a purchase, you signify your agreement to the contents of these terms.

1. Billing Terms and Nature of Purchase
   All garden rake tools sold on this website are one-time purchase items.
   All orders involve a single, one-time payment made at the time of purchase; there are no subscription services or recurring charges involved.
   No additional fees will be incurred without the user’s explicit authorization.
2. Shipping Origin
   Shipping Location: United States
   All items are shipped centrally from our warehouse in the United States.
3. Order Processing Time
   Order Processing Time: Same-day processing (on business days)
   Once payment for an order is successfully processed, the order will be reviewed, packaged, and scheduled for shipment on the same day.
4. Logistics and Delivery Partners

To ensure delivery efficiency and transport security, we partner with various professional logistics service providers, including but not limited to:

UPS (United Parcel Service)
FedEx
USPS (United States Postal Service)
DHL Express
Regional Carriers

Our system will automatically select the most suitable carrier based on the shipping address, required delivery speed, and available logistics resources. Once an order has been shipped, customers will receive tracking information.

5. Delivery Time
   Transit Time: Approximately 2 days
   Actual delivery times may experience slight delays due to weather conditions, public holidays, peak shipping seasons, or force majeure events.
6. Return and Refund Policy
   Return Period: Returns may be requested within 30 days of receiving the item(s).
   Items must remain in their original packaging, be undamaged, and be in a condition suitable for resale.
   Refund Processing Time: Refunds will be credited back to the original payment account within 3 days of the return being confirmed.
   The actual time it takes for the funds to appear in your account may vary slightly depending on the processing speeds of your bank or payment platform.
7. Special Note on Clearance Items

Due to sustained operating losses, the merchant has decided to conduct a clearance sale at a loss.
Certain garden rake products are being sold at below-cost prices; inventory is limited and available only while supplies last. Clearance items remain subject to this website’s standard Return and Refund Policy.

8. Contact Information

If you have any questions regarding shipping or your order, please contact us:

Email: cody.robertson@veloxcart.shop